SITE NEWS UPDATE - 7/25/21

First, you can now reach this site at www.idahoprisonblog.org as well as at idahoprisonblog.blogspot.com.


Second, thanks to all the longtime visitors to this site - I really appreciate the thoughtful (and sometimes not so thoughtful) feedback. This is a site everyone should be comfortable visiting - for any reason - personal or professional. Please keep sending your suggestions, criticisms and other input. This is your site too.

Finally, we're adding new regular content to the site. This content will copy and present to the public emails sent to IDOC inmates over the preceding couple weeks or so. Most of these emails will include notifications of commissary items which are out of stock, messages from the Director (which are not as frequent as they once were) and JPay information. Interestingly, these emails are often not sent to IDOC staff, so they will be able to view them here - on this site - for the first time.

The emails will reflect the date stamp on the email itself, not necessarily when it was actually received by the inmate population - which may have been many days after it was sent (for some unknown reason). There may be some emails, for some reason or another that are not included in the posts, however, because the data is public (and considered public record) it will not be left out because of content, but more likely technical errors - or my error.

The content of the emails is not necessarily correct, true or relevant to the subject it is referring to and is the sole responsibility of the original author/sender of the email. Unless otherwise noted, the content of the email as printed on this site is exactly as received, though format may have been edited.

To get started, you'll find below the emails sent to IDOC prisoners between July 1, 2021 through July 14, 2021.

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July 12, 2021 - MESSAGE FROM KEEFE COMMISSARY OUT OF STOCKS

ALIAS - DESCRIPTION - DUE DATE
1200 AAA Batteries 8/1/2021
2596 Cream Cheese with Jalapenos 8/1/2021
6429 Jalapeno Squeeze Cheese 8/1/2021
3172 Large Boxer Briefs 8/1/2021
4019 Chick-O-Stick 8/1/2021
3231 Oatmeal Crme Cookies 8/1/2021
0200 Baby Powder 7/15/2021
2789 Tapatio 8/1/2021
6294 Pasta Sauce 8/1/2021
3975 Pure Kick Strawberry 7/15/2021
4056 Peanut Butter 7/15/2021
3546 Hot and Spicy Summer Sausage 7/15/2021
6512 LA Hot Sauce 8/1/2021
0565 Vitamin B 8/1/2021
6428 Cheddar Cheese 8/1/2021
0374 Razors 8/1/2021
3500 Honey 8/1/2021
2615 1.625 oz Summer Sausage 8/1/2021
6171 Hot Chips 8/15/2021
1440 Bath Towel 8/1/2021
0597 Denture Brush 8/1/2021
9480 Television 8/30/2021
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July 12, 2021 - Dear JPay Customer,

We have temporarily turned off sales for the tablet keyboards due to a brief shortage in inventory. We will inform you when the accessory is available again.

We apologize for the inconvenience.

Best, Your JPay Team
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July 7, 2021 - Dear valued customer,

Great news we have added new ticket categories to the Amelia digital assistant to help you answer and troubleshoot even more topics and product questions. Now when you engage with text-based Amelia you can ask for help regarding the below new topics:

E-messaging
Battery Issues
Music
Movies
Games
Where is My Player
Password Reset
Player Sync
Firmware

As a reminder, if you have questions or youre experiencing issues with your device or applications, you can click on the green Amelia button on the home screen. Your Amelia session will automatically generate a trouble ticket you will no longer use the Communications Center for these topics.

Important: All the troubleshooting steps/answers provided in the Amelia section will be listed in the trouble ticket for you to access. If your issue is fixed, you can close the ticket. If the issue is still happening or your question was not answered, the ticket will be submitted.

Keep in mind you can only use the topics available to you when engaging with Amelia. No other questions or topics will be addressed.

We hope this new digital assistant provides you with timely support and the steps needed for you to resolve certain issues.

Warm regards, Your JPay Team
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July 2, 2021 - KEEFE OUT OF STOCK

ALIAS - DESCRIPTION - DUE DATE
1200 AAA Batteries. 8/1/2021
2596 Cream Cheese with Jalapenos 7/15/2021
6429 Jalapeno Squeeze Cheese 8/1/2021
3172 Large Boxer Briefs 8/1/2021
4924 Skechers Size 12 7/21/2021
4019 Chick-O-Stick 8/1/2021
3231 Oatmeal Crme Cookies 8/1/2021
0200 Baby Powder 7/15/2021
2789 Tapatio 8/1/2021
6294 Pasta Sauce 8/1/2021
3975 Pure Kick Strawberry 7/15/2021
4056 Peanut Butter 7/15/2021
3546 Hot and Spicy Summer Sausage 7/15/2021
6512 LA Hot Sauce 7/15/2021
0565 Vitamin B 7/15/2021
6428 Cheddar Cheese 7/15/2021
0374 Razors 7/15/2021
3500 Honey 8/1/2021
6620 White Corn Tortillas 7/9/2021
2615 1.625 oz Summer Sausage 7/15/21
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July 2, 2021 - Dear Valued Customer,

We are excited to bring you stories of American heroes this July 4th holiday weekend. Starting July 2nd through July 16th, 15 movies reflecting the American spirit are now available to rent for $3.99. Stories about heroes such as Neil Armstrong, Muhammad Ali, Jackie Robinson, and even Captain America are available! Rent them today in the Media Store Movies section under the On Sale category in the Genre drop down menu.

Warm regards, Your JPay Team