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Showing posts from May, 2024

JPAY (NOW SECURUS) STILL HASN'T FIXED ACCESS TO SITE PROBLEMS FOR OUTSIDE CUSTOMERS

For a couple months, friends and family of prisoners using JPay have been having problems accessing the JPay site to send and/or retrieve emails to/from prisoners. Ever since their so-called "system maintenance" on 4/13/24, people on the outside have been having to reset their password every time they attempt to log in to the JPay website. Even after receiving complaints from several people, and charging outrageous prices to send emails, videos, photos and other electronic communications, JPay had refused to address or resolve the problem. According to one [outside] JPay user, the work around is to simply reset your password using the FORGOT PASSWORD link on their site. You can use the same password you have always used, or create a new one - either way will work. You can then access your account. To contact JPay about this or other issues, use their site or telephone them using one or more of the numbers below. > Jpay Technical Support (855) 445-5729 > Secu

ISCC PLANNING TO GO BACK TO FEEDING PRISONERS IN THE CHOW HALL

In notes from the last "town hall" meeting between [self-serving] inmates and prison administrators, staff indicated they are planning to reopen the inmate dining room (chow hall) at the ISCC for breakfast and supper meals sometime in June or July, 2024. While there has been no official announcement of the opening of the chow hall, a May 6, 2024 memorandum from the ISCC Housing Lieutenant regarding new methods of testing and feeding diabetic prisoners (in the chow hall) in the evenings going into effect on May 13, 2024 seems to corroborate the town hall notes and the move towards feeding general population prisoners in the dining room rather than providing meals in Styrofoam trays to be taken back to housing units to eat. The ISCC prisoner chow hall has not been used to feed the general population for more than 3 years due to Covid-19 and other restrictions. The chow hall has always been one of the most dangerous areas of the prison for both staff and prisoners

GOVERNOR BRAD LITTLE DISCLOSES BOARD OF CORRECTIONS INTENDS TO CONSTRUCT NEW IDAHO WOMEN'S PRISON

In a May 8, 2024 radio interview on the Nate Shellman show on Boise market radio station KBOI, Idaho Governor Brad Little answered a question from a listener who asked when Idaho prisoners would be returned from privately operated out-of-state prisons. In response to the question, the governor said that the [Idaho] Board of Corrections and the Department of Correction are working on the construction of a women's prison. According to the Governor Little, once the new prison is completed and the female prisoners are transferred, there will be enough room to return all male prisoners from out of state facilities, as well as to have all Idaho state prisoners housed in county jails brought back into the prison system. Although I'm not aware of any funding appropriated by the Idaho Legislature for the construction of a new prison, there could well be something going on behind the scenes.

IDOC'S NEW SATELLITE TV CONTRACT IS A BUST - QUALITY OF SIGNAL ISSUES: Part 3 of 3

What good is it to have 75 television channels when none of them are of a quality that allows you to watch a program? That's the issue at the ISCC since the installation of the of the new satellite television system by A+ Satellite per contract between the Meridian, Idaho company and the Idaho Department of Correction. Idaho prisoners housed in Arizona, and in facilities in the north of Idaho who are not contracted with A+ Satellite have quality signal and content, while the prisoners housed in the South Boise Complex (SBC) can barely watch a third of program or movie in its entirety due to the lack of a continuous and consistent television signal. To be fair, the closed circuit television (CCTV) system in the SBC and ISCC which consists of internal TV channels (DVD players and graphics generators), Over-The-Air (OTA) channels and channels sourced from satellite receivers has been screwed up for many years, and the contract between the Idaho Department of Correction

IDOC'S NEW SATELLITE TV CONTRACT IS A BUST - OTA CHANNEL ISSUES: Part 2 of 3

Since the switchover from the [old] satellite television system on March 21, 2024 to the current system at the Idaho State Correctional Center (ISCC), configured by the contractor (A+ Satellite) located in Meridian, ID, it has become increasingly clear that the number of Over-The-Air (OTA) channels required by the contract between the Idaho Department of Correction (IDOC) and A+ is going to be an issue needing resolution by whatever means. The IDOC/A+ contract requires all the OTA channels available (at the facility) be provided at each of the drops (TV cable connectors), as well as a [minimum] 32 Core satellite channels. According to an April, 2024 email from Caleb Hansen, owner of A+, it's his position that the limitation of the equipment installed by his company to receive and distribute 72 channels is the maximum number of channels that will be provided for the facility. That's certainly not the last word on the matter however. Currently, the number of satell

IDOC'S NEW SATELLITE TV CONTRACT IS A BUST - GETTING TO THE 'CORE' OF THE MATTER: Part 1 of 3

On March 21, 2024, the Idaho Department of Correction (IDOC) entered into a contract with a local company to provide satellite and over-the-air (OTA) television channels to the prison facilities located in the area just south of Boise (see the post SOUTH BOISE COMPLEX GETS NEW TV CHANNEL PACKAGE - A PRELIMINARY REVIEW on this site). This endeavor has not gone well, so it might be a good time to look into the chronic problems and possible solutions. Issue 1: THE CORE PROGRAMMING PACKAGE PROBLEM First, the definition of the word CORE (as related to the satellite TV channel content package) in the contract seems to have been viewed differently by the new contractor than by most anyone else. In communication with other [unsuccessful] bidders on this specific contract, and former IDOC TV system contractor (Mood Media), a satellite TV Core package [an industry defined standard] are the channel offerings in a specific [base] package offered for subscription by the satellite tele