JPAY/SECURUS APOLOGIZE FOR FAILING TO DELIVER TABLETS PURCHASED BY PRISONERS, YET FAIL TO DELIVER

In a late night email received by IDOC prisoners on February 16, 2023, JPay (and their now parent company Securus) Idaho state prisoners were informed that the reason for months of waiting for their prepaid tablets was, well... read it for yourself (here's the email we received):

Dear IDOC Resident -

We are aware that many of you are still awaiting tablet orders placed in November, December and even early January. Our company, Securus, recently went through a warehouse reorganization and the timeliness of our tablet order shipmentswas affected. This warehouse reorganization has been mostly completed and your orders are still on track for shipment. Your tablet orders are a priority for us, and we are diligently working to get them shipped to your facility. We appreciate your patience on this matter and apologize for any inconvience (Editor's Note: Yea, they spelled that wrong) it has caused.

Thank you,

Your JPay/ Securus Team

As you can see, the JPay/Securus team is right behind us... not really a comfortable position to be in, especially when they have us over a barrel.